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Terms of Service

Refund policy

Every sale is final and cannot be refunded.

Owner of the license

  • Only one person can be the owner of the CMS license. If there are multiple people in the staff of the server who buy this product, please indicate who will be the owner of the license.
  • The license can be used by one server at time.
  • You can't open multiple server at the same time using the same license, but you can get a 50% discount on the second license.
    • You will be the owner of both licenses.
    • You must be the primary owner of both servers.
    • You cannot buy a second license at a discounted price to open the server for a "friend" or your license will be immediately terminated.
    • You can get a second license for your speed server for a discounted price (check additional services page)
  • The license cannot be transferred for any reason.

Support

  • Support is best-effort.
  • I do not guarantee fast responses or to be available 24/7.
  • I have my work and personal stuff to do and I can’t be there every time.
  • I usually reply in a couple minutes or in the next two days.

Bugs and features

  • The website is sold as it is.
  • If you need to change anything or you want any customization, I do not provide free support for it.
  • I will not reply to any questions asking for “how can add this script”, “how can I edit this code”, etc…
  • I give free support only for problems directly related to the website script.

Please read this section carefully to understand what is covered by free support and what not:

  • ✅ Covered by free support:
    • Bug in the CMS code
  • ❌ Not covered by free support:
    • You don’t like how a functionality work and you want to slightly change it
    • You made changes to the source code by yourself and now something is not working
    • You need help to do anything (even if it is just a question)
    • Your website suddenlty stopped working for any problem related to your VPS/Game Server configuration (you messed up firewall rules, you didn’t make any maintantance on the website vps, you did never install updates on the website VPS, you broke DNS configuration, and so on…)
    • You asked for a custom work (or design), tested it and accepted that it meets you requirements but then changed your mind about something or realised that it’s not working properly. Sale is considered concluded after you test a custom work and pay for it. Any other change will require a surcharge.